Privacy Policy

Who we are

Swan Web Ltd (Company No. 17007996), trading as Swan Web Design & Development, provides website design, development, and hosting services across the UK.

Swan Web Ltd (Company No. 17007996), trading as Swan Web Design & Development, is the data controller for this website.

Data we collect

When you contact us, we collect the information you submit via our form, including name, company name, email, phone (optional), industry, current website (optional), timeframe, and any notes you add.

We also collect basic usage data through Google Analytics, such as pages viewed and device information.

How we use your data

We use your data to respond to enquiries, provide our services, and improve our website. Our lawful basis is legitimate interests in running and growing our business and responding to requests.

Cookies and analytics

We use Google Analytics to understand how visitors use our site. We plan to display a cookie consent notice so you can control analytics cookies. You can also manage cookies through your browser settings.

Data storage and sharing

We store data in the UK with Hostinger (hosting) and Neon (database), where available. Google Analytics may process data outside the UK, including in the United States, under appropriate safeguards.

We do not sell your personal data. We only share data with service providers needed to operate our website and services.

Data retention

We retain enquiry data for up to 6 years for record-keeping and contractual purposes unless you request deletion sooner.

Your rights

You can request access, correction, or deletion of your personal data, or object to processing. Contact us at greg@swanweb.co.uk.